Transform Your Garden Into Paradise

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Privacy Policy

Effective Date: January 1, 2026

At Cultivated Craft, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Property information for gardening consultations
• Communication preferences
• Website usage data through cookies

How We Use Your Information

We use collected information for:

• Providing gardening services and consultations
• Communicating about projects and appointments
• Improving our services and website experience
• Sending relevant updates and promotions (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when:

• Required by law or legal process
• Necessary to protect our rights or property
• With trusted service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt-out of marketing communications

Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (212) 847-0925.

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Terms of Service

Effective Date: January 1, 2026

Welcome to Cultivated Craft. These terms govern your use of our gardening services and website.

Service Agreement

By engaging our services, you agree to:

• Provide accurate information about your property and requirements
• Allow reasonable access to your property for service delivery
• Pay for services according to agreed terms
• Maintain a safe working environment for our team

Our Responsibilities

Cultivated Craft commits to:

• Delivering professional gardening services
• Using appropriate tools and techniques
• Respecting your property and privacy
• Maintaining appropriate insurance coverage

Payment Terms

Payment terms include:

• Quotes are valid for 30 days unless otherwise specified
• Payment is due upon completion unless other arrangements are made
• Late payments may incur additional charges
• Cancellations require 24-hour notice

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for:

• Pre-existing plant or soil conditions
• Weather-related damage
• Underground utilities not properly marked
• Consequential or indirect damages

Warranty

We provide a 30-day warranty on plant installations and a 1-year warranty on hardscape work, subject to proper maintenance and care.

Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved in New York courts.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-0925.

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Disclaimer

Effective Date: January 1, 2026

Service Limitations

While Cultivated Craft strives to provide excellent gardening services, we cannot guarantee:

• Plant survival due to factors beyond our control (weather, soil conditions, pests)
• Specific growth rates or appearance outcomes
• Protection against natural disasters or extreme weather events
• Results that may be affected by client maintenance practices

Environmental Factors

Gardening success depends on various environmental factors including:

• Soil quality and drainage
• Weather patterns and climate conditions
• Pest and disease pressure
• Existing site conditions

Client Responsibilities

Successful gardening requires ongoing client participation:

• Following provided care instructions
• Maintaining proper watering schedules
• Reporting problems promptly
• Allowing access for maintenance services

Professional Advice

Our recommendations are based on professional experience and best practices. However:

• Results may vary based on individual circumstances
• We recommend consulting specialists for complex issues
• Local regulations and permits are the client's responsibility

Website Content

Information on our website is for general guidance only:

• Content may not apply to all situations
• Professional consultation is recommended for specific projects
• We reserve the right to update information without notice

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or practices.

Contact Us

For questions about this disclaimer, contact us at [email protected] or +1 (212) 847-0925.